A. Stainless steel is very easy to clean, but you need to keep a few things in mind. First.... NEVER use steel wool to clean your Lavello Stainless Steel Apron Sink, or Undermount Sink. The steel wool can leave bits of steel embedded in the brushed finish of your sink, and those little threads of steel will rust. Also, do not leave pots or pans in a wet sink for long periods of time. This can cause discoloration in the sink. For regular, everday cleaning, a towel and soapy water are perfect. For more thorough cleaning, we recommend products such as Barkeeper's Friend, or Bon Ami.
Q. I've seen other companies offering sinks made of 18, and even 20 gauge stainless steel. How do I know what to buy?
A. All sheet metal is classified by thickness. The lower the gauge number, the thicker, and therefore stronger and heavier the steel is. So, 16 gauge steel is thicker and stronger than 18 or 20 gauge steel.
Q. What is 304 Surgical Stainless Steel?
A. 304 Steel is the industry term used to classify the stainless steel that goes into all Lavello Sinks. This type of steel has 18% Chromium content, and 8% Nickel content which provide shine and luster in your Lavello sink, and prevent corrosion. This is the industry standard for kitchen sinks, and other food and sanitary products.
Q. Do you have these in stock, or are you a drop-shipper?
A. All of the apron sinks and undermount sinks, as well as all sink accessories listed on Lavello-Sinks.com are in stock here in our warehouse, and every sink that goes out the door is hand inspected for a second time to insure quality.
Q. How do you ship?
A. Most of our sinks ship within 24 hours of payment, and we typically ship FedEx Ground. Shipments to Canada are shipped with DHL International Express. All sink shipments are insured for your protection.
Q. What is your return policy?
A. We want you to not just be happy, but thrilled with your new Lavello Stainless Steel Apron Sink or Undermount Sink. If you are not happy with your sink, please contact us within 5 days of receiving your sink, and we will be happy to either send you a replacement sink, or issue a refund.